Pricing

Simple, conversation-based pricing

No per-seat fees. No per-resolution charges. Pay for what you use.

Free

$0/mo

50/mo conversations

Perfect for testing the waters

  • 1 knowledge base source
  • Works on any site
  • Ernest branding on widget
  • Community support
Start free

Starter

$49/mo

500/mo conversations

For businesses getting traction

  • 5 knowledge base sources
  • Works on any site
  • Ernest branding on widget
  • Email support
Get started

Growth

$149/mo

2,000/mo conversations

For scaling brands

  • Unlimited KB sources
  • Works on any site
  • Custom branding
  • Advanced AI model
  • Priority support
Get started

Scale

$299/mo

10,000/mo conversations

For agencies & high-volume businesses

  • Unlimited KB sources
  • Works on any site
  • Custom branding
  • Smart model routing
  • Dedicated support
  • White-label widget
Get started

Cancel anytime · No credit card required for Free tier

Not sure which plan is right?

Start free — upgrade anytime as your support volume grows.

Start free